Gonzalo Gonzales is UX Research Coordinator at Macmillan Education, part of Springer Nature, where he leads international user research across more than 15 countries. With a background in communication, design, and education, Gonzalo brings a human-centered, inclusive, and cross-cultural lens to his work, ensuring that diverse voices are heard and reflected in digital learning experiences.

Born in Peru and raised in Mexico, Gonzalo holds a Master’s degree in Design, Information, and Communication from the Universidad Autónoma Metropolitana in Mexico. He is passionate about mentorship and inclusive leadership, having both participated in and coordinated mentoring programs for educators and professionals. As a Generation Valuable participant, he is committed to fostering equity and accessibility in global organizations and will share his personal and professional journey at SYNC25.